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YBM Business mentoring and coaching focusing on marketing and sales, accounting, systems and people. We assist small business owners achieve their goals and financial objectives.
  Newsletter

WHEN YOU COMMUNICATE, WHAT MESSAGES DO YOU SEND?

From the moment we enter this world, we start to communicate.  Our first message?  Usually a cry of protest and indignation at being ejected from the warmth and comfort of the womb into a strange and unfamiliar world.  Even without words we are able to attract and gain attention and comforting - and perhaps something to drink!

From that day, we develop and use our communication skills, often instinctively and without awareness of the processes we are actually using.  Communication is an integral part of living and how well or how poorly we communicate has a significant impact on everyday life.  Communication establishes the quality of our relationships, has a bearing on our career path and success in life, and affects the level of support and help we receive from others.

Effective communicators have "second person" sensitivity.  They focus on the other person, not just on themselves.  It is easy to gauge this in a conversation by simply listening for the number of times a person uses the words "you" and "we" as distinct from "I" and "me". 

To develop these skills, take an interest in other people, your customers and your staff.  Your approach has to be sincere.  Recognise that communication is a two-way process.  Someone has to talk and someone has to listen, and you won't get someone's attention until you talk about something which interests them.  People want to talk about themselves, their needs and experiences.

Remember to keep the conversation centred on the other person and wait until they ask about you.  Only then will they be ready to listen to you.

There is much written about this topic and it is well worth the time and effort to develop your communication skills and the quality of the messages you send because you see, what you send out is what you get back.

"It is not what our message does to the listener but what the listener does with our message that determines our success as communicators."  Hugh MacKay

 

YBM "SMART $ SOFTWARE 4 SMEs"

A tool to enable you to save money in your business.

Most accounting packages available reflect the history of a business rather than where it is going. As we all know, the management of money in business is vital, partiuclarly the daily cash flow and ongoing budgeting. The YBM - "Smart $ Software 4 SMEs" program has the capacity to project forward with considerably accuracy.

One of the unique tools incorporated in YBM's mentoring methodology is the "Smart $ Software 4 SMEs" which is used to give business owners a clear picture of their current financial position and the financial history fo the buisness, as well as enabling them to use it as a planning tool for the future.

This package is unlike any other proprietry software available and guess what - it's easy to use!

In addition to the budget/cash flow spreadsheet there is a promotional calandar spreadsheet, a contractor calculator spreadsheet and a personal budget facility. By using each of these spreadsheets the business owner is able to monitor and project the financial position of their business as well as their personal finances, in addition to making financial decisions with respect to the growth of their business.

To assess the effectivensss of the software we will send you a 14 day free trial so you may see how it will help you grow your business, simply go to the bottom of the Business Health Check page to proceed. Whilst you are there, take a few minutes to complete the YBM Business Health Check, you may be very interested in the results.

This software may be purchased directly through the YBM website for just $A399 (inclusive of GST).

 

YBM offers written "Performance Guarantee"

To our knowledge Your Business Mentor Pty Ltd is the only mentoring (Business or Life) organisation in Australia to provide intended clients with this level of assurance of obtaining results. Call Carol or Geoff now on 02-9745-5479 for all the details.

 

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